This is the social messaging world we live in today.
When I read about Nokia Chat on Nokia BetaLabs website, I wondered what their end-game was here, are they developing this for kicks? or is there an ultimate plan here to give us the best social IM service, just like they did with Nokia maps.
There's Voxer, WhatsApp, Viber, WeChat, Line, Text+, Tango, TextNow, Skype and a lot more depending on what region you are in.
But I guess the more prominent IM services are WhatsApp, Viber, Skype.
So what makes those guys thick/tick?
I think for WhatsApp, it's the fact that it was one of the first free IM services, at a time when Blackberry's BBM was the dominant force in mobile IM'ing (before the $1/yr charge, which in all consideration is still free).
I love Viber because of its stickers and clear VoIP calls (better than Skype in my opinion).
Skype has the best Video Calling feature (also has video messages now, though not yet introduced on windows phone, but it is the most robust of the 3. though tango matches close to Skype.
Nokia's got its Nokia Chat and I think for them to get into the social IM'ing game, they have to take a close look at these 3 major players, mix 'em up and come out with something innovative (after all, innovation is what Nokia is good at).
Nokia Chat App makes use of NFC tagging for sharing info (contact info, chats), but that ain't gonna cut it.
Other features in the Nokia Chat App are:
I think the ultimate social IM app should
have a very intuitive, convenient easy-to-use UI
have VoIP capabilities as well as voice mail support.
have video messaging support, with video offline messaging.
full social integration (Facebook and the rest of them)
a desktop app
wide variety of emoticons/stickers and add this, animated emoticons/stickers.
Photo sharing feature (like synchronized photo slideshows)
Music synchronization (listen to the same songs)
video sync too.
Sounds like too much to handle, but we have a few IM apps already that are on the right path.